New Skys Charter

New Skys Customer Promise

You are the most important part of our business - so we promise that New Skys' customer service will be handled with the highest levels of professionalism and integrity. To prove our commitment, we have created our unique Customer Promise:

1. Building permits checked
   We check building and planning permits for each developer and development, including ownership and building permits, so you don't have to
2. Constantly updated prices
   All property prices are updated weekly. Developments that are sold will be removed immediately
3. Accurate property details
   Our property listings undergo a rigorous editorial process, so you can be sure the details are as accurate as possible
4. 24-hour response
   Each enquiry to our website is answered within 24 hours (during week days) or at a specified time/date, if you request it
5. Customer confidentiality guaranteed
   All your registration details and inquiries are kept entirely confidential
6. No junk emails
   You won't get junk emails from us – just the overseas property information that you request
7. How are we doing?
   We are always happy to listen to suggestions from our customers on how we can improve. Please email us at: customerservice@newskys.co.uk